As a result, the company grew from strength to strength. Through word of mouth our client base grew exponentially. By means of our customer-centric approach and service-oriented delivery, customers and suppliers developed trust in our business and our service offering. We consequently established strategic and long-standing partnerships with electrical sector leaders.
Our subsequent growth is demonstrated by the fact that today we have a staff complement of more than 50, six delivery vehicles, and we have new premises that is testimony of our growth over the past two decades. These new premises are situated at the Midrand Central Business Park, 1042 Morkels Close, Halfway House, Midrand. We ascribe our success to the fact that we are serious about making a difference in our market and by offering our customers and suppliers professional and efficient service. We have a firm and fixed focus on customer satisfaction.
The true extent of our pledge towards customer care and service delivery is demonstrated by our trading hours. We trade from 06h45 to 17h00 Mondays to Fridays, saving our clients an hour, often wasted in travelling through the peak morning traffic, and 08h00 to 13h00 on Saturdays.
Our new premises is perfectly situated, and boasts a beautiful customer-friendly extensive show room with safe and ample parking. We continually strive for perfection to cater for the requirements and preferences of our customers.
In response to our growth and with our new strategic direction, we have redefined our Vision and Mission:
Our Vision is to be the leading distributor of electrical and cable products by providing integrated solutions through superior service and cutting edge industry expertise
We will achieve our Vision by:
In delivering superior service to our customers and suppliers, we will consistently adhere to the following values:Commitment
We at JDL Electric have adopted and implemented the mind-set of
“DO WHATEVER IT TAKES TO GET THE JOB DONE”.
As a trusted supplier and customer, you can call on any of our experienced staff members to share their knowledge acquired over many years to bring you the best in products that meet your every expectation.
We maintain a professional relationship with our customers and suppliers, operating from the premise of trust and mutual respect. We are proudly South African and currently hold a BBBEE Level 1 rating.
We know and fully understand that in the ever changing business environment, there will constantly be new challenges. This enables us to continually remain informed of market trends and acquire up-to-date information in order to provide our customers with new and innovative solutions to all their electrical requirements.
Distribution and Logistics
We offer a delivery service. Most of our goods are delivered to customers within 24hrs of order. We always strive to deliver quality products, as well as quality service!